Criminals systematically acquire control of key phone numbers by duping weak call center staff.
The crime depended on a telco employee changing the PIN codes for SIMs used by mobile money merchants.
Small operational victories can be used to demonstrate the value of risk management, but there is still a need to confidently argue that risk management is in the business’ interest.
Having worked with some of the most inspiring assurance teams to be found in African telcos, I find myself admiring the lead taken by Tony Sani and his team at MTN.
The video of my presentation to the WeDo User Group 2017 sees me arguing for a better understanding of the psychology of risk-based decision making.
An insurance fraud which exploits online data held by the Kenyan National Transport and Safety Authority is blamed on the “weak system” of the Kenya Revenue Authority.
Maciej Szpunar of the CJEU advised that cloud-based TV recording is equivalent to using a video recorder in the home.
The Johannesburg conference of the Risk and Assurance Group (RAG) should encourage us to run more collaborative events in Africa.
More security experts are saying we need to stop relying on passwords for security, and their arguments have been bolstered by a stream of security failures.
The two-day telecoms risk and assurance conference attracted a large audience, but is best described by detailing some of the small but important moments.