Yearly Archives: 2017

Revisiting the Udacity Data Analyst Nanodegree

The series that reviews MOOCs and other online training courses continues with the second 'term' of the reorganized Udacity nanodegree for data analysts.

‘Unprecedented’ Wangiri Plague Hits Ireland

Irish mobile operators have responded by blocking calls to specific numbers in Liberia and the Comoros Islands.

India Considers Digital Payments Law to Fight Fraud

It makes sense for India's authorities to invest in tackling cybercrime as part of the transition to a cashless society.

Big Bills and Passed Bucks

Two recent stories in the UK press show how everyone hopes network operators will suffer the cost of other people's mistakes.

Cross-Border Mobile Money: More Risks, Many More Opportunities

Africans will benefit by easily and cheaply moving money. Telco assurance teams must cooperate to mitigate the risks.

Review: The Fundamental Right to Data Protection

Maria Tzanou's book explores 'dataveillance', the coming together of data and surveillance, as applied to metadata, travel, financial transactions and the internet.

Why RAFM Vendors Must Protest Their Peers

Revenue assurance and fraud vendors all possess a voice. It can be used for more than just promoting themselves.

Safaricom Mobile Money: Break Walls, Build Bridges

The Kenyan telco has granted developers access to an API for their M-PESA payments platform.

Customer Engagement in the UK Energy Market

The UK's Conservative government wants to impose price caps on energy tariffs, but the real problem is that customers do not choose to switch to the cheaper tariffs that already exist.

Vodafone UK Billing Complaints Return to Normal

It only took 11 consecutive quarters for Vodafone to progress from being the single worst mobile postpaid provider to being the joint worst mobile postpaid provider.

KPMG South Africa Wades into the Corruption Murk

This scandal shows how we rely on external auditors to identify misuse of funds by big businesses like telcos.

End to EU Roaming Begins New Era for International Fraud

The EU's roam like home policy may amplify the cost of telecoms fraud because of the impact of wholesale charges.

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