Identifying customers by asking questions is a risk because the answers are also known to internal fraudsters. Safaricom will use voice biometrics to reduce fraud and boost service.
The Meltdown and Spectre security bugs are serious because they afflict many chips, but the measurement of the risks is trivial.
Complaints can be a valuable source of information, so long as you realize that not every complaint is justified.
Sara Whitwell will be responsible for working with hosts, sponsors and speakers to ensure the success of RAG events. She previously managed the marketing of Neural Technologies.
A young man walked free from a British court after admitting to 2,000 separate DDoS attacks. This is not the first time a court has neglected the damage done by DDoS.
Many customers are honest, so why not follow the example of Rwanda, where customers are encouraged to identify SIMs that have been wrongly associated with them?
Which stories grabbed the imagination last year? Here are the ten articles which received most views in 2017, plus the most popular posts during December.
The former Chairman of the National Communications Authority of Ghana is amongst those accused of misusing money allocated for the purchase of Israeli spyware.
Is this a sign that SIM swappers have started to target VIPs?
Risk managers should never engage in wild speculation unless it is the start of the year and their predictions are different to everyone else’s.