Eric Priezkalns

Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), an association of professionals working in risk management and business assurance for communications providers. RAG was founded in 2003 and Eric was appointed CEO in 2016.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press.

Articles by This Author

Password-geddon Is Near

More security experts are saying we need to stop relying on passwords for security, and their arguments have been bolstered by a stream of security failures.

10 Defining Moments at RAG Johannesburg

The two-day telecoms risk and assurance conference attracted a large audience, but is best described by detailing some of the small but important moments.

Is OTT Direct Carrier Billing the Next Big Assurance Challenge?

Presenting charges on behalf of over-the-top providers will make it harder to detect fraud and resolve billing complaints.

Hacking Your Phone’s Touchscreen

Many phone screens have been replaced after the original was smashed. What if the new screen had already been compromised by criminals?

Commsrisk Top Ten for August 2017

Did you miss a big story? Catch up with the rundown of the most popular Commsrisk articles during August.

Con Artist Copies Cover of GRAPA’s RA Book

There is a revenue assurance book that is so terrible that its cover is literally a bad copy of the cover of another terrible revenue assurance book.

What Stops Telcos Being Champions of Privacy?

In the past, telcos had hardly any data about customers. How did they end up being portrayed as data hogs who are too willing to share their data with the authorities?

RAG Goes Global: From Europe to Africa, Then Australia and Beyond

Australian telco Optus will be hosting a Risk & Assurance Group (RAG) conference in Sydney at the end of January 2018.

Russian Fraudsters Use VoIP for Bogus Identification

Criminals are turning to the dark web to rent virtual phone numbers and purchase SIM cards for countries all over the world.

Up to 15% of Churn Occurs in First 3 Months of Service

As customers we know what makes us regret signing a contract with a new supplier, so why do telcos struggle to do the same?

‘New’ RA Market Research Lists Extinct Vendors

The report claims to forecast the revenues of revenue assurance vendors up to 2022, but covers firms that have not existed for years.

China Phone and Internet Fraud Crackdown Continues

Living in a foreign country will not protect those Chinese suspected of running scams that target their homeland.

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