After surveying ERM in UK telcos, extending the work reveals we have global issues with the quality of risk governance.
A short survey and review of annual reports from 12 telcos suggest ERM is poorly integrated with executive management.
The RAG Summer Conference convinced me that telco RAFM professionals should aspire to become CROs.
Research from Oxford University shows the answer to our quiz question is that shareholder value can go both down or up after a crisis, depending on how management respond.
Following a crisis, how might risk management influence the share price of a global telco group?
Congratulations to Derek Burgess, who wins the prize for best answer to LTT-14. The optimal solution required two supply ships, with a comfortable surplus for the journey’s final leg.
Your business plans to lay a submarine cable, to go all the way round the world. Can you work out how many ships you will need? The best answer will win a copy of our book, Revenue Assurance: Expert Opinions for Communications Providers.
Congratulations to Daniel Peter in India, for providing the winning answer to L.T.T. 13.
Imagine you work for a mobile operator in a country with a very high corruption perception index, as defined by Transparency International. What issues surround the launch of their new mobile money service?
The answer to LTT-12 was B = Grey routing / Sim boxing. Revenue leakage occurs when inbound calls do not transit through the gateway (interconnect) switch, resulting in…