Michael Waldron
Michael is the Senior Revenue Assurance Analyst at the UK's leading independent energy supplier where he is responsible for assurance of energy and the company's emerging ventures in telecommunications. Michael has previously worked at Big 6 energy companies for numerous years, giving him deep experience of revenue assurance and allowing him to use his skills internationally as a utilities specialist. He has helped his employers by becoming expert in process improvement and project management methodologies.
Articles by This Author
Customer Engagement in the UK Energy Market
The UK's Conservative government wants to impose price caps on energy tariffs, but the real problem is that customers do not choose to switch to the cheaper tariffs that already exist.
Survey Says UK Customers Lose £100mn to Energy Billing Errors
There will always be overcharging so long as customer bills depend on estimates instead of actual meter readings.
May-Day: Price Control Pledge Causes UK Energy Share Price Tumble
Government tariff caps benefit customers who do not shop around, but discourage competition on price.
UK Utilities: It’s RA or the Highway…
Changes in the UK energy market have encouraged the creation of RA teams, meaning those with relevant skills are in demand.