Benchmarking RA Maturity with Telenor

The news is everywhere, but in case you missed it over Christmas, the TM Forum has launched its benchmark study for revenue assurance maturity in Communications Providers. The maturity questionnaire takes less than 90 minutes to complete, and the benchmark study is open to members and non-members of the TMF. If you are interested in participating and comparing your RA maturity with telcos from around the world, you can mail me at and I will be glad to help.

Telenor was amongst the first to join the maturity benchmark, and will be submitting results taken from across the Telenor group. In December, I talked with Einar Nymoen of Telenor about their RA program and why they joined the maturity benchmark. You can find the interview here.

Eric Priezkalns
Eric Priezkalns
Eric is a recognized expert on communications risk and assurance. He was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others.

Eric was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He was a member of Qatar's National Committee for Internet Safety and the first leader of the TM Forum's Enterprise Risk Management team. Eric currently sits on the committee of the Risk & Assurance Group. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.

Commsrisk is edited by Eric. Look here for more about Eric's history as editor.