BT Signs New 5-year Framework Deal with Subex

Indian software business Subex has announced that their contract with BT has been extended for another 5 years. There were few details about the deal, but the words “multi-million dollar” were used to describe its value.

The press release said the following about the scope of work:

In common with the previous contract, the new framework contract will cover the on-going provision of Subex’s ROC® (Revenue Operations Centre) portfolio software solutions, application/operations support, and managed services. These are delivered across BT’s Domestic & International Interconnect Billing & Settlements, Revenue Assurance and Event Integrity domains.

Subex’s RA software is understood to be used by BT’s Global Services division. However, the bulk of the deal probably relates to Subex’s partner settlement software, which has long been an important source of revenues for them. Subex has supported BT’s interconnect billing since 2006, when they acquired BT spin-off Azure, which had the outsourced deal for interconnect billing.

Eric Priezkalns
Eric Priezkalns
Eric is a recognized expert on communications risk and assurance. He was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others.

Eric was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He was a founding member of Qatar's National Committee for Internet Safety and the first leader of the TM Forum's Enterprise Risk Management team. Eric currently sits on the committee of the Risk & Assurance Group, and is an editorial advisor to Black Swan. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.

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