As customers we know what makes us regret signing a contract with a new supplier, so why do telcos struggle to do the same?
The UK’s Information Commission issued a GBP100,000 (USD130,000) penalty after it was found TalkTalk allowed Wipro staff to have excessive access to customer data.
Nice Systems insecurely configured an Amazon cloud server used to hold data about calls made to Verizon’s contact center.
Shankar Palaniandy of FRS Labs talks about the Indian national ID database and its impact on customer verification and services.
Execs would be foolish to disregard downside risks whilst overstating the extent they can monetize data.
British users installed apps which collect and send data to the regulator, creating a new form of performance monitoring.
Almost half the people in the world have no bank account, but social data can be used to assess their credit worthiness.
The shift to analytics hints at the kinds of business that Subex will buy, or the kind that Subex wants to be bought by.
Per Advocate General Szpunar of the Court of Justice of the EU, Uber will have to submit to national transport regulations because it supplies more than information.
You might be thrilled, amazed or terrified by this list of gadgets and the data they collect about you.