The troubled vendor secured contracts to deliver cloud-based revenue analytics solutions to two customers in EMEA.
Machines can crawl the web for data in order to anticipate how we think and feel. That will allow them to treat good customers well, and identify people who pose a threat.
Marcin Paszkiewicz and Bartosz Michalik of Amartus discuss OpenDaylight and other standards for virtualized networks.
A Customer Journey Map (CJM) tracks sentiment across every interaction, making it easier to build trust and reward loyalty.
Ari Banerjee of Netcracker explains why policy management needs to be taken further than ever before.
Processing huge amounts of social media data will create opportunities and disruption depending on who reaches the right conclusions first.
The record of the telco’s network assets may not match the reality. This leads to lots of avoidable costs.
Jim Rice of LexisNexis explains the results of a study into whether telecoms credit scoring would be improved by also utilizing data from other industries.
Google’s BigQuery helped ATS to rapidly and efficiently search through billions of CDRs, performing a ‘miracle’ on behalf of their customer and the FBI.
LogNet CEO Kirill Rechter explains why telcos should simulate the way customers respond to changes in their service.