Marcin Paszkiewicz and Bartosz Michalik of Amartus discuss OpenDaylight and other standards for virtualized networks.
A Customer Journey Map (CJM) tracks sentiment across every interaction, making it easier to build trust and reward loyalty.
Ari Banerjee of Netcracker explains why policy management needs to be taken further than ever before.
Processing huge amounts of social media data will create opportunities and disruption depending on who reaches the right conclusions first.
The record of the telco’s network assets may not match the reality. This leads to lots of avoidable costs.
Jim Rice of LexisNexis explains the results of a study into whether telecoms credit scoring would be improved by also utilizing data from other industries.
Google’s BigQuery helped ATS to rapidly and efficiently search through billions of CDRs, performing a ‘miracle’ on behalf of their customer and the FBI.
LogNet CEO Kirill Rechter explains why telcos should simulate the way customers respond to changes in their service.
The best predictive models are built on solid statistical foundations. These should be constructed through preparatory work on descriptive and explorative analyses.
This deal shows the importance of mining data in places that were previously inaccessible, such as audio recordings.