Jim Rice of LexisNexis explains the results of a study into whether telecoms credit scoring would be improved by also utilizing data from other industries.
Google’s BigQuery helped ATS to rapidly and efficiently search through billions of CDRs, performing a ‘miracle’ on behalf of their customer and the FBI.
LogNet CEO Kirill Rechter explains why telcos should simulate the way customers respond to changes in their service.
The best predictive models are built on solid statistical foundations. These should be constructed through preparatory work on descriptive and explorative analyses.
This deal shows the importance of mining data in places that were previously inaccessible, such as audio recordings.
Guavus, the Big Data vendor, reports that the overwhelming majority of telcos have implemented or are currently implementing a Big Data analytics strategy.
US Attorney General Loretta Lynch may be a Harvard-educated lawyer, but her advice on European data protection law is woeful and slanted.
Cretièn Brandsma of VimpelCom explains why Customer Value Management (CVM) is about properly aligned sales incentives and an ongoing dialogue with customers.
Analytics that calculate the risk of customers not paying their bills are just as important as reconciliations that check the completeness of those bills.
The risk software firm has purchased Enterest, an established partner, for an undisclosed price. The deal was presented as a good technological fit.