The best predictive models are built on solid statistical foundations. These should be constructed through preparatory work on descriptive and explorative analyses.
This deal shows the importance of mining data in places that were previously inaccessible, such as audio recordings.
Guavus, the Big Data vendor, reports that the overwhelming majority of telcos have implemented or are currently implementing a Big Data analytics strategy.
US Attorney General Loretta Lynch may be a Harvard-educated lawyer, but her advice on European data protection law is woeful and slanted.
Cretièn Brandsma of VimpelCom explains why Customer Value Management (CVM) is about properly aligned sales incentives and an ongoing dialogue with customers.
Analytics that calculate the risk of customers not paying their bills are just as important as reconciliations that check the completeness of those bills.
The risk software firm has purchased Enterest, an established partner, for an undisclosed price. The deal was presented as a good technological fit.
Do telcos believe they can use advanced analytics and customer data to increase sales? Are they too afraid to try?
Google’s research into emergency calls shows why significant operational efficiencies can only be identified if you collect the right data in the first place.
The EU-US ‘safe harbor’ deal has been ruled invalid, with immediate effect. Big businesses may respond with legal shenanigans, or else by properly securing personal data.