A Tribute to Jean Smith

Though revenue assurance has spread far and wide, our community is small. Many of you know David Smith; even more will be familiar with his…






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inteRAction

Let me share a secret. My interest in RA accounts for only half of my interest in talkRA. The other half of my passion is…


500 not out

Five years ago, I wrote a blog post about revenue assurance. It was called ‘The RA Truck Stop’ and I asked if people wanted to…


Hello World!!

Three days from today it would be a year since I had been first ‘e’-introduced in talkRA as ‘Maverick’ in Eric’s article ‘Hailing the Mavericks’…


The Language of talkRA

Looking at the language in a subject area can often provide fascinating, or at least interesting, insights into how thoughts and ideas change over time….