Service Interruption

The post in question, “Straight Talking (Would Make A Nice Change)” was removed from this site at the request of BT. I then later reconsidered…


Comedy Service

Here are a couple of classic comedy quotes. They sum up what customers think phone companies think about customers… “Communism is like one big phone…


Resell Your Cell

So you craved a new iPhone and eventually succumbed to temptation. What should you do with last year’s must-have cellphone, now gathering dust in your…


No Picture

Blog Competition

Blogs about revenue assurance? This is not the only one. Be sure to check out Dr. Gadi Solotorevsky’s new blog at http://ra-blog.org/. Gadi may work…



Talking Sense

Speech is the most popular interface known to man. Long before the written word, man has used talk to influence and alter the world around…


Do Not Read On…

According to my web stats, the popularity of this blog keeps growing – hoorah! But a funny thing is starting to happen. People keep talking…




Conference Bingo

I am going to a couple more conferences this year, which means I have been struggling to find ways to stay awake whilst hearing people…