The popularity of the absurd characters in the alternative RAFM universe has led WeDo to sign a new deal with the artist who draws them.
New visitors from India created a surge of traffic for articles published later in the month. These were the ten most popular posts worldwide.
New risk and assurance leaders are emerging, as shown by the judges giving prizes to an African professional and an Arab telco.
The penultimate installment of this 10-part series explores whether deep learning will be used to cut staff costs or augment human expertise.
The series continues with the thorny question of whether RAFM is helped or hindered by the need to comply with external rules.
The Subex Excellence Awards are a rare opportunity to recognize the good work done by telcos and individuals.
Which articles were read by your peers during September? These were the ten most popular.
Overcharging, compliance, reputation… there are as many views about the extent to which RAFM should care for customers as there are ways of measuring performance.
It may not be possible to calculate the optimal number of vendors to service the RAFM market, but there is some merit in trying.
WeDo is a serious business but they also see the lighter side, promising new Dilbert-style cartoons every two weeks.