Changing the Motivation for Managing Risk and Assurance

Today I have the privilege of speaking at the 2017 WeDo User Group meeting in Lisbon. Last year’s presentation was about the impossibility of realizing the ‘design’ of risk management when we lack the tools and materials to implement it in practice. Clever people write risk standards but these standards are irrelevant if we do not have the data, mathematical skills, or processing power to perform objective evaluations or maintain sufficient monitoring to address a great multitude of risks. So how will we get the resources we need? We need more investment, obviously. But how do we persuade executives – and their ultimate bosses, the shareholders – that it is worth investing more money in risk management and business assurance? That is not such an easy question. Nevertheless, I will attempt to provide an answer by drawing on three sources:

  • How Steve Jobs approached innovation
  • What Nobel prizewinner Daniel Kahneman has learned about the way people think
  • Recent share price movements and business news headlines

The slides for my talk are below.

Eric Priezkalns
Eric Priezkalns

Eric is a recognized expert on communications risk and assurance. He was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others.

Eric was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He was a founding member of Qatar’s National Committee for Internet Safety and the first leader of the TM Forum’s Enterprise Risk Management team. Eric currently sits on the committee of the Risk & Assurance Group, and is an editorial advisor to Black Swan. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.

Commsrisk is edited by Eric. Look here for more about Eric’s history as editor.