The Risk Management Group (TRMG), a UK-based group composed of several small businesses and freelancers, has issued a one-line press release. Curiously, it says they have a deal with Ericsson to supply revenue assurance staff for a new project in Europe. This is the same Ericsson rumoured to have sent its people to be trained by Papa Rob Mattison. Did the training not work, did the client ask for outside experts, or is Ericsson’s ‘industry leading consulting‘ team understaffed? Is this just more support for the old revenue assurance saying: “big firms win the work, small firms do the work”?
About the Author
Eric is a recognized expert on communications risk and assurance. He was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others. Eric was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He was a founding member of Qatar's National Committee for Internet Safety and the first leader of the TM Forum's Enterprise Risk Management team. Eric currently sits on the committee of the Risk & Assurance Group, and is an editorial advisor to Black Swan. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy. Commsrisk is edited by Eric. Look here for more about Eric's history as editor.