Lee Scargall: Surveying ERM in UK Telcos

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Lee Scargall is an experienced risk professional fighting for telco executives and board members to put more resources into enterprise risk management (ERM). But it does not help that telcos say they have great risk management in the annual reports they create for shareholders, encouraging widespread complacency. How can they believe that negligible expenditure on ERM delivers adequate mitigation of every major downside risk, whilst we repeatedly watch share prices crumble after weak controls and flawed systems lead to all sorts of scandals, hacks, fines, crimes and screw-ups? These were the topics Lee addressed at the Risk & Assurance Group (RAG) London Conference, when presenting the results of his survey into the risk management and governance practices of twelve UK telcos. Though the telcos fell short of Lee’s demanding standards he concluded with a positive message, discussing research that shows a positive correlation between ERM and share price. You can hear Lee’s talk on episode 29 of the Commsrisk podcast. And whilst you are listening, you can also follow Lee’s slides below.

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Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Director of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.