Lee Scargall: Surveying ERM in UK Telcos

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Lee Scargall is an experienced risk professional fighting for telco executives and board members to put more resources into enterprise risk management (ERM). But it does not help that telcos say they have great risk management in the annual reports they create for shareholders, encouraging widespread complacency. How can they believe that negligible expenditure on ERM delivers adequate mitigation of every major downside risk, whilst we repeatedly watch share prices crumble after weak controls and flawed systems lead to all sorts of scandals, hacks, fines, crimes and screw-ups? These were the topics Lee addressed at the Risk & Assurance Group (RAG) London Conference, when presenting the results of his survey into the risk management and governance practices of twelve UK telcos. Though the telcos fell short of Lee’s demanding standards he concluded with a positive message, discussing research that shows a positive correlation between ERM and share price. You can hear Lee’s talk on episode 29 of the Commsrisk podcast. And whilst you are listening, you can also follow Lee’s slides below.

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Eric Priezkalns
Eric Priezkalns

Eric is a recognized expert on communications risk and assurance. He was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others.

 

Eric was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He was a founding member of Qatar’s National Committee for Internet Safety and the first leader of the TM Forum’s Enterprise Risk Management team. Eric currently sits on the committee of the Risk & Assurance Group, and is an editorial advisor to Black Swan. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.

 

Commsrisk is edited by Eric. Look here for more about Eric’s history as editor.