New RA Book by Yelland and Sherick


Mark Yelland joined me for talkRA podcast number 10. Mark has just co-written a new book with David Sherick, entitled “Revenue Assurance for Service Providers”. You can obtain the book from by following this link. The book is also available from and Authors OnLine. We talked about Mark’s experience as a revenue assurance practitioner and how he has translated this into practical advice which is especially useful for the smaller operation that wants big RA results without necessarily needing to buy big RA systems. You can listen to the full hour-long conversation at, or by subscribing to the talkRA podcast through iTunes.

Eric Priezkalns
Eric Priezkalns
Eric is a recognized expert on communications risk and assurance. He was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others.

Eric was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He was a member of Qatar's National Committee for Internet Safety and the first leader of the TM Forum's Enterprise Risk Management team. Eric currently sits on the committee of the Risk & Assurance Group. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.

Commsrisk is edited by Eric. Look here for more about Eric's history as editor.