Revenue Assurance for African Utilities

Revenue assurance was on the agenda at the recent African Utility Week. Dean Villet, Professional Services Director for Itron, gave an interview to Engerati about revenue assurance for electricity and water companies. Villet combines soft-spoken candour with a balanced outlook that considers the need of customers. RA professionals working for communications providers can both sympathize with, and learn from, the challenges faced by utilities. Take a look at the interview below.

Eric Priezkalns
Eric Priezkalns
Eric is a recognized expert on communications risk and assurance. He was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others.

Eric was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He was a founding member of Qatar's National Committee for Internet Safety and the first leader of the TM Forum's Enterprise Risk Management team. Eric currently sits on the committee of the Risk & Assurance Group, and is an editorial advisor to Black Swan. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.

Commsrisk is edited by Eric. Look here for more about Eric's history as editor.