Should Assurance Be in Finance?

Most revenue assurance teams sit in the finance division of their telco, but not all do. Some believe it is better for assurance to be located elsewhere in the business. The relative advantages and disadvantages were debated by the assurance panel at the summer conference of the Risk & Assurance Group (pictured above), and there was a very interesting exchange of views between three experienced telecoms assurance managers:

  • John Bangs, Head of Operational Integrity & Technical Compliance at UK multiplay provider Sky (pictured left);
  • Pedro Bravo, Revenue Assurance and Credit Scoring Manager at Portuguese multiplay operator NOS (second from right); and
  • Alex Cassettari, Head of Revenue and Margin Assurance for another British multiplay telco, TalkTalk (third from right).

RAG has shared the video of their discussion, and you can watch it below.

Such conversations are the hallmarks of the Risk & Assurance Group. Those who want to hear more, and to take part, should register to attend the RAG Winter Meeting, which is coming up on Thursday 3rd November in London.

Eric Priezkalns
Eric Priezkalns
Eric is a recognized expert on communications risk and assurance. He was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others.   Eric was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He was a founding member of Qatar's National Committee for Internet Safety and the first leader of the TM Forum's Enterprise Risk Management team. Eric currently sits on the committee of the Risk & Assurance Group, and is an editorial advisor to Black Swan. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.   Commsrisk is edited by Eric. Look here for more about Eric's history as editor.