Today I have the privilege of chairing the Subex User Conference, which is being held in Jaipur, India. Subex is one of the ‘big two’ RAFM vendors; their event provides a rare opportunity to network with many peers and seek to influence the direction of our discipline. They lead the market for fraud management systems, but Subex have a strong desire to shape the world of revenue assurance as well. Knowing my views about the need for RA practitioners to keep reinventing themselves, Subex also invited me to give a presentation about some major trends in revenue assurance. I am happy to oblige, and you can see the slide pack below.
About the Author
Eric is a recognized expert on communications risk and assurance. He was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others.
Eric was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He was a founding member of Qatar’s National Committee for Internet Safety and the first leader of the TM Forum’s Enterprise Risk Management team. Eric currently sits on the committee of the Risk & Assurance Group, and is an editorial advisor to Black Swan. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.
Commsrisk is edited by Eric. Look here for more about Eric’s history as editor.