Telenor sets a TRAP for Revenue Leaks

Look here for a great article by Einar Nymoen of Telenor. He explains how the Telenor Revenue Assurance Program (TRAP) has adopted strategic measures for revenue assurance across the Telenor group. These measures include a KPI for revenue coverage and the TMF’s Revenue Assurance Maturity Model.

Programs like Einar’s are proof that systematic modeling of the performance and evolution of revenue assurance is not just talk and theory – it is industry best practice.

Eric Priezkalns
Eric Priezkalns
Eric is a recognized expert on communications risk and assurance. He was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others.   Eric was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He was a founding member of Qatar's National Committee for Internet Safety and the first leader of the TM Forum's Enterprise Risk Management team. Eric currently sits on the committee of the Risk & Assurance Group, and is an editorial advisor to Black Swan. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.   Commsrisk is edited by Eric. Look here for more about Eric's history as editor.