Last week I mused on how the reduced market for business assurance means vendors need to consolidate, and how that will force many people to make tough but necessary changes. But I should be no hypocrite. It is no good saying others need to change, without accepting change myself. Six years have passed since fellow talkRA founder Matt Clark first welcomed readers to this website. Including the time spent on my Revenue Protect website, this is my eighth year of blogging about assurance. In that time, the technology has changed, the market has changed, the suppliers have changed, the customers have changed, the people have changed, the requirements have changed, the job specs have changed and even a stubborn git like me has changed (a little). talkRA needs to change as well.
Friends and colleagues know that I have been contemplating the future of talkRA for a while. There are very straightforward reasons why nothing has been done about it. Maintaining things as they are is enough to keep me busy, whilst it is not obvious what kinds of change would be an improvement. What do you think? I know that asking for comments is a sure way to guarantee that none will be received, but in this situation, even the absence of comments will provide useful feedback.
For the sake of argument, here are some options:
- Follow the technology – revenue assurance was always about having software to scrutinize large volumes of data, so follow the same group of software vendors, as they adapt the evolving technology to offer a wider range of products that address all sorts of new challenges.
- Risk is the new assurance – more and more of the content is about risk management away, so go the whole hog and start covering the full scope of risk management for comms providers.
- Keep on keepin’ on – everything is fine, and nobody else offers such good content about revenue assurance, so continue to maintain talkRA the way it currently is.
- Always leave them wanting more – now would be a good time to bow out and draw the curtains on talkRA. Everything that needed saying has already been said, so quit blogging and let the next generation take over.
What do you think? If you ran talkRA, what would you do?