TMF Publishes RA Survey Results

The TM Forum has published the results of their 2017/18 revenue assurance survey. Their survey team is headed by Rene Felber of Telia, and here is a short video where Rene explains the purpose of the survey.

To be honest, I have not had time to read all the detail of the 49-page report. But this is the fifth edition of the survey since 2012, so anyone familiar with the previous surveys will know what to expect. A quick skim through the pages indicated there were no surprising findings nor significant changes in approach compared to previous years.

You can obtain the survey report from here.

Eric Priezkalns
Eric Priezkalns
Eric is a recognized expert on communications risk and assurance. He was Director of Risk Management for Qatar Telecom and has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and others.

Eric was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He was a member of Qatar's National Committee for Internet Safety and the first leader of the TM Forum's Enterprise Risk Management team. Eric currently sits on the committee of the Risk & Assurance Group. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.

Commsrisk is edited by Eric. Look here for more about Eric's history as editor.