Answer: The Fraudulent Engineer
Firstly, thankyou to everyone who posted an answer this week. The purpose of this weeks question was to demonstrate that certain scenarios can be picked…
The Zoom
Do you ever think revenue assurance is too broad? Do you sometimes feel that the list of expectations never ends? Or do you know people…
‘Revenue Assurance’ Scores High On Visibility Index
The OSS News Review has released their ‘OSS Visibility Index’ ratings for July 2008. In the index, ‘revenue assurance’ scored as the third most common…
Ericsson Engage TRMG
The Risk Management Group (TRMG), a UK-based group composed of several small businesses and freelancers, has issued a one-line press release. Curiously, it says they…
RA Question of the Week – The Fraudulent Engineer
Whilst working for a fixed line operator the following scenario was discovered: A single switch that served half of the country was found to have…
Proactive Revenue Assurance
Here’s a new thought. What exactly would we term (correctly) as proactive Revenue Assurance? I have seen quite a few scenarios where an operator claims…
Answer: The Hidden Switch
The RA solution that flagged up the missing switch problem, is the oldest and probably one of the best – I checked my bill! I…
Macro-Diagnosis vs. Atomic Checks
I will tend to, in the course of my posts, try to displace the accepted norms of Revenue Assurance. The primary driving force behind this…
The Thinking Behind talkRA
I was bouncing ideas around with fellow blogger Güera and came up with a manifesto of sorts for talkRA. It captures some of my reasons…
Human resources and RA
While browsing the web in search of literature for a research study, I came across a job ad, which asked for “hardcore RA skills”. I…