Answer: The Impossible Mission
There are a few options available to us when data is not directly reconcilable. All of which hold benefits and pitfalls – so I’ll let…
Double Billing
I was talking today to a colleague, whose name, role and company best be kept anonymous, and they advised me a recent incident where their…
Progressive KPIs
Now here’s a question. Can RA practices be standardized (or bottled) into a one-size-fits-all solution? What do I mean by the above statement? Should it…
Exceptionals Drag Subex Down
The publication of the FY09 Q2 results from Bangalore revenue assurance provider Subex will generate a mixed reception amongst investors. As the press release points…
Awaiting Subex’s Results
Bangalore-based Subex, suppliers of revenue assurance software, are due to release their half-yearly results soon. There will be a keen interest to see what they…
Battlegrounds and Graveyards
There is a well known saying at Cable & Wireless that goes, “Jamaica is the battleground and also the graveyard for Chief Executives!” The last…
RA Question of the Week: The Impossible Mission
For this weeks question, I want to discuss one of the most annoying parts of working in RA – When data doesn’t link. A typical…
Voter Assurance
Letters asking for proof of identity. Computer mismatches. Bad data and confused processes. This story has it all. However, this is not about customer collections…
Recognizing the Value of Revenue
It is an oddity of ‘revenue’ assurance that so many practitioners have little or no knowledge of what the word ‘revenue’ means. Paradoxically, if they…
Connectiva Releases ONEREViEW 5.0
Connectiva Systems, the risk and revenue management software vendors headquartered in New York, have released version 5.0 of their ONEREViEW product suite. According to the…