If Health Means Wealth, then Plugs Are Drugs…
One difficulty with revenue assurance is the preponderance of metaphors that people use when talking about it. These metaphors may help with explaining the purpose…
A Memory for Revenue Assurance
I love the LinkedIn group that Morisso Taieb set up for revenue assurance. However, there is one thing that frustrates me about it. Many of…
Revenue Assurance for Corporate Customers
This post is not so much a commentary but more a call out for some assistance. Imagine that your telco has 1,000 corporate customers, all…
The Sunset of a Dawn, The Future of RA
I guess in a way I repeat myself. I admit I cannot help it. Returning just a couple of days ago from the US, and…
GRAPA: Decision Time
Decision time is here. GRAPA has thrown down the gauntlet and put its standards and certification program to a vote. There are only two hitches….
Don’t forget the basics
If you’re new to RA and looking for some help, here’s three top tips to put on your “to do” list:- Use the framework in…
Answer: No No NO!
I think the easiest way to explain why setting a fixed rate KPI against revenue reclamation doesn’t work is to first look at a couple of revenue loss…
GRAPA: A Sucker Born Every Minute?
“There’s a sucker born every minute” – Phineas T. Barnum Okay, those of you familiar with my previous blogs know what I think of Papa…
Telenor sets a TRAP for Revenue Leaks
Look here for a great article by Einar Nymoen of Telenor. He explains how the Telenor Revenue Assurance Program (TRAP) has adopted strategic measures for…
ECtel Cuts Forecast; Becomes a Target?
Israeli revenue assurance vendor ECtel has announced, with its Q3 results, less optimistic guidance for its annual revenues. The new forecast range for FY08 revenues…