WeDo Targets Acquisitions
Tony Poulos always seems to deliver the big scoops – how does he do it? Whilst at the big revenue assurance and billing event in…
Subex Analysis: Debt Reduction to Boost Profits
A recent stock analysis of Indian RA vendors Subex highlights that their net profitability will be enhanced by the restructuring of their debts. However, their…
Behold, the Customer Stands at the Door
A week ago, I participated in a new program dubbed “In Your Shoes”. This initiative requires each manager to spend two days at a customer-facing point in…
Parallel [learning] structure
I am working on a book chapter in an upcoming academic publication on disruptive technologies. My focus is on the human capability impacts that disruptive…
New RA Book, New RA Thinking
Our new book, Revenue Assurance: Expert Opinions for Communications Providers is out today; to find out more, look here. If you read RA websites, go…
Subex Bags $12M ROC Contract
Indian RA giant Subex has landed another big contract for their Revenue Operations Centre (ROC) software – their biggest yet, according to them. They will…
Thinking Ahead with Hanno Allolio
Hanno Allolio was my guest for talkRA podcast 14. Hanno is a founder, partner and Managing Director of Allolio & Konrad, an international consulting business…
The Swap that wasn’t…or was it?
We recently swapped our prepay billing system – for some reason, I prefer the term “prepay billing system” as opposed to Intelligent Network but that…
TalkTalk Pays Out GBP2.5M Over Billing Errors
TalkTalk, the UK communications service provider, and its subsidiary, Tiscali, has paid out GBP2.5M (USD4M) in refunds and goodwill after overbilling customers. The money has…
US Cable Operator Implements TMNG’s Ascertain
TMNG Global, the management consulting and software business headquartered in Kansas, has sold its Ascertain revenue assurance software to an unnamed US cable operator. You…