A Business Unit for Every Kind of Customer?
The other day I was asked an intriguing question by Dan Baker of B/OSS World and the RA Roundtable: what if a large telco was…
Collins and Silvestre on M2M and NFC Assurance
Look here for an interesting interview of Simon Collins and Sergio Silvestre by Alex Leslie. The WeDo duo talked about the fraud and RA challenges…
Bitcoin: Threat to the US Dollar?
Recently I wrote about how peer-to-peer internet currency Bitcoin could emerge as a long-term threat to mobile banking and money transfer services. Since then I…
Mixed Messages from cVidya
It is pure speculation, but a run of peculiar events suggests that cVidya, the Israeli revenue assurance vendor, is up to something. Maybe they are…
The Threat of Intellectual Property Theft
See here for an excellent interview about IP theft, given by Rockie Brockway of Logos Communications to the Smart Business Network. It gives an overview…
Alex Leslie on Making Sense of Data
Look here for a great article from Alex Leslie on the relationship between revenue assurance and fraud management, and about how telcos struggle to make…
Verizon Wireless Demands USD233k from Small Businessman
This news story speaks for itself; see the video below. The real question: why do telcos keep getting bills so wrong?
Razorsight Raises USD7.3M
Razorsight, the US vendor of revenue assurance and cost management software, has raised USD7.3M through a new equity offering; see here for the news summary…
Malawi’s Regulator Implements Technology for RA… or to Spy?
The Malawi Communications Regulatory Authority (Macra) is reportedly buying equipment to check call records of all phone subscribers in Malawi, despite protests from operators and…
Taking a Robust Approach to Accenture’s Research
On the surface, Accenture’s 2011 report into risk managment for comms and tech firms tells us a generally positive story. Businesses are taking risk management…