Competitive Collaboration
It may sound like an oxymoron, but Competition also has the merit of improving business sustainability. For telecom, fairly across the globe, ARPUs and AMPUs…
Avatra – Coming soon to theatres near you
In the world of Revenue Assurance, we see the rise and fall of champions and arch-enemies galore. I would dare say that Avatar would have…
Bias in Risk Assessment
If you want to be a realist, start by being a pessimist. It sounds miserable, but the psychological evidence is compelling. Most people suffer from…
The Trojan Horse called ‘What If’ analysis
I have seen a common format of what-if analysis, where the results showcase how the existing ARPUs and AMPUs are “supposed” to change when such-n-such…
Send Text, Take Car
Can you steal a car with an SMS message? Apparently so… You can read the Associated Press’ version of this security story here. Of course,…
Myth of the ‘Customer’ God
With a billion people, Indian market is a lucrative proposition for business. A BILLION seems a lot. But under the hood, remains the hypercompetitive economy…
Hello World!!
Three days from today it would be a year since I had been first ‘e’-introduced in talkRA as ‘Maverick’ in Eric’s article ‘Hailing the Mavericks’…
Record USD5M Overbilling Fine Issued by UK Regulator
The UK’s comms regulator, Ofcom, has issued fines worth GBP3M (USD5M) to UK comms providers TalkTalk and Tiscali. This is the most severe fine that…
New ISO Standard Aligns Information Security Risk to ERM
Risk management is dogged by too many separate camps, doing their own thing, calling it risk management, and oblivious to the different way that other…
GRAPA Recruitment
A revealing ad on craigslist says that Papa Rob’s GRAPA is recruiting a ‘faculty team assistant’. The job pays USD12 per hour. As usual for…