Measurement and the Eureka Moment
As we reach the end of the year, my thoughts turn to the passage of time, and its measurement. Do any of us know how…
As we reach the end of the year, my thoughts turn to the passage of time, and its measurement. Do any of us know how…
Australian operator Telstra has started to issue refunds after the discovery that its outbound mobile roamers have been overcharged for data services since 2006. The…
Once again, it is the time to wish you well and to remember the big news stories of the year. So without further ado… January…
Here is a pop quiz. Who said the following, and when did they say it? “Leakage on voice services, by far the greatest revenue generator,…
Dan Baker recently asked a good question about telecoms risk management: Thanks for this [explanation of Enterprise Risk Management by Professor Stuart Greenbaum]. It’s a…
Have you ever seen a business that made a mistake? Duh. Of course. I work in RA/fraud/risk etc. I deal with the consequences of mistakes…
One may think, that the above is obvious- but it definitely is not. As the saying goes “Ignorance is bliss”, and so a lot of…