UK Reg Drops Scheme to Promote Bill Accuracy
Ofcom redefines absurdity by admitting the promotion of its billing accuracy audits would have the undesirable consequence of making people think about billing accuracy.
Review of Cvidya Fraud Management Training
This online course introduces the main concepts but lacks the detail needed for actual implementation.
The Zoom, and Why We Need It More Than Ever
Increasing complexity means we need to improve how we connect the results from detailed analytical work to the way we view the entire risk universe.
EU Court to Rule on ISPs Blocking The Pirate Bay
The Court of Justice of the European Union has been asked to rule on a long-running dispute about the blocking of torrent sites which facilitate access to copyrighted content.
Cvidya Drops out of Israeli Fast 50
The RA vendor failed to be ranked in the top 50 fastest growing Israeli tech firms for the first time since 2009.
Why OTT Bypass Could Kill Voice Revenues
Analyzing trends in technology, regulation and pricing leads to terrifying conclusions about the threat posed by OTT bypass.
How Is Your Security Training?
Training staff to identify security infringements and attempted fraud may not seem very sophisticated, but delivers significant benefits if done effectively.
Customer Value: From Scattered to Consistent
Cretièn Brandsma of VimpelCom explains why Customer Value Management (CVM) is about properly aligned sales incentives and an ongoing dialogue with customers.
Aussie Court Says Hyperlinks = Publishing
A case about defamation has generated the extraordinary conclusion that providing a working link to another website creates a legal responsibility for the content on that site.
TMF RA Survey: How to avoid change-blindness
Sometimes we must look more closely to understand the impact of change. At other times, we must step back and use a framework to help us understand the big picture.