Smileys Cause Bill Shock
Some mobile customers are angry about receiving unexpectedly large bills after they typed text emoticons into their SMS messages, only for the handset to convert them into images.
Simbox Row Provokes More Tension In Ghana
Ghana’s extraordinarily public and political fight over simbox fraud continues with an opposition MP denouncing the government and Vodafone defending its reputation.
More Dodgy Numbers In Another RA Market Report
If you work in revenue assurance, you surely need the instinct to spot numbers which look suspicious. I am often bemused by market ‘research’ reports…
New Sales and Marketing Exec at cVidya
Israeli assurance vendor cVidya has appointed a new exec to take responsibility for sales and marketing, though seemingly they have chosen not to make a…
Simbox Fraud Debated On Ghana TV News
If there’s simboxing in your neighbourhood Who ya gonna call? Wampamba! Organized crime committing telecoms fraud Who ya gonna call? Wampamba! Old buddy Nixon Wampamba…
Poll Result: CEOs struggle with RA, but so does everyone else…
The last talkRA poll asked whether you felt telco CEOs understand revenue assurance. Thanks to everyone who responded – and sincere apologies to everyone who…
Answer to L.T.T. – 13
Congratulations to Daniel Peter in India, for providing the winning answer to L.T.T. 13.
Stratecast ‘Predicts’ Margin Assurance Will Become ‘Engrained’
When I saw Stratecast’s 22 predictions for the comms industry in 2015, my first thought was: it is easy to make fun of them. On…
Lunch Time Teaser – 13
Imagine you work for a mobile operator in a country with a very high corruption perception index, as defined by Transparency International. What issues surround the launch of their new mobile money service?
Of Villains and Victories
A few years ago, I received an email that was more like a thesis detailing my shortcomings. It was authored by a prominent business leader…