Smileys Cause Bill Shock
Some mobile customers are angry about receiving unexpectedly large bills after they typed text emoticons into their SMS messages, only for the handset to convert them into images.
Some mobile customers are angry about receiving unexpectedly large bills after they typed text emoticons into their SMS messages, only for the handset to convert them into images.
Ghana’s extraordinarily public and political fight over simbox fraud continues with an opposition MP denouncing the government and Vodafone defending its reputation.
If you work in revenue assurance, you surely need the instinct to spot numbers which look suspicious. I am often bemused by market ‘research’ reports…
Israeli assurance vendor cVidya has appointed a new exec to take responsibility for sales and marketing, though seemingly they have chosen not to make a…
If there’s simboxing in your neighbourhood Who ya gonna call? Wampamba! Organized crime committing telecoms fraud Who ya gonna call? Wampamba! Old buddy Nixon Wampamba…
The last talkRA poll asked whether you felt telco CEOs understand revenue assurance. Thanks to everyone who responded – and sincere apologies to everyone who…
Congratulations to Daniel Peter in India, for providing the winning answer to L.T.T. 13.
When I saw Stratecast’s 22 predictions for the comms industry in 2015, my first thought was: it is easy to make fun of them. On…
Imagine you work for a mobile operator in a country with a very high corruption perception index, as defined by Transparency International. What issues surround the launch of their new mobile money service?
A few years ago, I received an email that was more like a thesis detailing my shortcomings. It was authored by a prominent business leader…