The record of the telco’s network assets may not match the reality. This leads to lots of avoidable costs.
As services evolve, more businesses will need to mitigate the loss of revenues caused by customers sharing passwords for content distributed over comms networks.
There say death and taxes are the two certainties in life, but poor customer service comes a close third.
A Commsrisk reader tells how Quintus, organizers of an upcoming RAFM conference in Vienna, have misled prospective sponsors.
The UK regulator adds a new twist to the long-running farce surrounding the accuracy of Vodafone charges.
The first two weeks of this MIT course proved to be tough but engaging.
If you thought RA was already a difficult job, network virtualization is going to make it a lot more complex.
Businesses need to examine themselves in order to ensure their wellbeing, just like people need to monitor their own health and fitness.
FBI bosses use the phrase ‘going dark’ to explain why they worry about encrypted comms. This Harvard report argues there will be a change in the pattern of light and dark, but no simple trend.
British journalists have finally discovered the Vodafone billing fiasco, and they have taken the opportunity to tear into the telco’s repeated failures.