Getting Closer to a Reliable Fixed Asset Register
The record of the telco’s network assets may not match the reality. This leads to lots of avoidable costs.
Password Sharing and Video Revenues
As services evolve, more businesses will need to mitigate the loss of revenues caused by customers sharing passwords for content distributed over comms networks.
RIP Customer Service
There say death and taxes are the two certainties in life, but poor customer service comes a close third.
RAFM Event Misled Sponsors About Speakers
A Commsrisk reader tells how Quintus, organizers of an upcoming RAFM conference in Vienna, have misled prospective sponsors.
Vodafone UK Challenged About PAYG Errors
The UK regulator adds a new twist to the long-running farce surrounding the accuracy of Vodafone charges.
Studying Data Science: The Analytics Edge via edX (weeks 1 and 2)
The first two weeks of this MIT course proved to be tough but engaging.
Did You Forget Something? Assuring Revenue in an NFV/SDN Environment
If you thought RA was already a difficult job, network virtualization is going to make it a lot more complex.
The Health Check
Businesses need to examine themselves in order to ensure their wellbeing, just like people need to monitor their own health and fitness.
Don’t Panic: Report About Networks ‘Going Dark’
FBI bosses use the phrase ‘going dark’ to explain why they worry about encrypted comms. This Harvard report argues there will be a change in the pattern of light and dark, but no simple trend.
UK Press Slams Vodafone Billing Mess
British journalists have finally discovered the Vodafone billing fiasco, and they have taken the opportunity to tear into the telco’s repeated failures.