US Senator Blasts Telcos for Not Refunding Overcharges
A six-year investigation resulted in Senator Rob Portman saying two cable providers were guilty of ‘ripping off’ customers.
Checkout Panic May Boost US Mobile Payments
The EMV chip-and-PIN standard for payment cards is popular elsewhere, but problems with terminals may prompt US customers to try mobile payments instead.
Whose Phones Do the Police Bug?
The statistics from the United States may surprise you. Relatively few wiretaps relate to the investigation of violent crime.
Telstra Turns $225 Bill Into $2mn Overdraft
The Australian telco says the customer made the initial mistake, but they debited the customer’s bank account after assuring him they would not.
Is Obscurity Worse Than Piracy?
Successful publisher Tim O’Reilly argues that unrestricted distribution of content on the web helps his business more than anti-piracy controls would.
TMF (Barely) Updates RA Within Their Info Framework
This TM Forum ‘technical’ document has been given a cosmetic update whilst the thinking behind it needs a major refresh.
RAFM Event Organizer Turns Abusive
Would a cowardly vulture write this article? Unlike some people, this vulture has nothing to hide.
Lycamobile Raided by Police; 19 Arrested over Alleged Money Laundering
The boss of Lycamobile France is accused of colluding with phony front companies to sell airtime on the black market.
Don’t Lose Your RAG
The Risk & Assurance Group (RAG) will soon run its biggest-ever event, but there is more to come.
New COSO ERM Framework Out for Comment
You should read this revised enterprise risk management framework even if it is not very good.