Inspirational Videos from RAG
The Risk & Assurance Group have a new video channel and are using it to share short videos with key messages.
Another Quarter of Vodafone UK Billing Shame
Complaints data shows the Vodafone UK billing fiasco has extended to its seventh successive quarter, with no reason to believe the end is in sight.
10 RAFM Issues: Data Science vs. IT Skills
Which technical skills do RAFM practitioners most need? Should we focus on understanding IT systems or the data processed by them?
Governments like RA, but Do It Poorly
The Indian government will backbill licence and spectrum fees from ten years ago. This delay is not consistent with their claim that RA is a ‘top priority’.
How African ‘RA’ Is the Opposite of Euro Roaming
The marketing of the Global Voice Group smells rotten. It smells of rich Westerners trying to exploit Africans.
Subex Debt Rating Raised by Agency
The Indian vendor’s first quarter results were steady, but reduced finance costs may encourage increased investment.
Premium Rate Fraud Exploit for Google, Microsoft and Instagram
Any business that automatically generates a phone call, even if it is designed to verify a customer, must be wary of PRS fraud.
10 RAFM Issues: The Right Number of Vendors
It may not be possible to calculate the optimal number of vendors to service the RAFM market, but there is some merit in trying.
New Comic Strip Promises Funny Insights into RAFM
WeDo is a serious business but they also see the lighter side, promising new Dilbert-style cartoons every two weeks.
Where Does Arbitrage Stop and Fraud Begin?
Criminals who exploit mistakes made by telcos can still be guilty of a crime.