Kenya is a leader in mobile money but its regulator has lost patience with telcos delaying the delivery of interoperability.
There was plenty of bad news in 2017. However, bad news for everyone else is good news for us, if we have the courage to find new ways to address growing problems and emerging risks.
Automation and plenty of data means the credit worthiness of individuals can be assessed before they become subscribers.
Is this a model for how to integrate risk management or just a way to lower costs?
Assurance never rests, not even on Christmas Day! Neither does Commsrisk, so here is some fluff about Mariah Carey wanting a puppy whilst leaking lots of money.
In his final blog for the IIA, Norman Marks argues it is time to replace audit universes with risk universes.
A Nobel prizewinner castigates the prices levied by US telcos, but his diagnosis of the causes is contrary to basic facts about the market.
Carriers that replay part of a phone conversation are more likely to be engaging in cynical profiteering than espionage.
A widely-shared revenue assurance slide pack that infringes copyright was taken off the web, but is now back again.
Customers were double-billed when Yourtel asked them to switch providers but failed to inform the incumbent operator.