Harmonizing roaming rates is a popular policy with Europeans, but will immediately increase fraud and reduce long-term investment.
Criminals are turning to the dark web to rent virtual phone numbers and purchase SIM cards for countries all over the world.
As customers we know what makes us regret signing a contract with a new supplier, so why do telcos struggle to do the same?
The report claims to forecast the revenues of revenue assurance vendors up to 2022, but covers firms that have not existed for years.
Living in a foreign country will not protect those Chinese suspected of running scams that target their homeland.
There will always be overcharging so long as customer bills depend on estimates instead of actual meter readings.
The South African regulator may demand an extra verification code be added to the porting process, but not everyone agrees that phone hijacking is linked to bank fraud.
Pirate TV may cause serious losses, but imprisoning a man after raiding his house will only turn the public against telcos.
Vodafone UK are slyly adding a charge for a new security product to customer bills, whilst failing to give decent advice about the product’s limitations.
A consumer affairs website had to tell iD Mobile about price restrictions on calls made whilst roaming in the EU.