A two-minute segment for Canadian TV news touches on so many issues and distortions that it provides a masterclass for how telcos misunderstand customers, and vice versa.
Can your fraud analysts be bribed? You might be troubled to learn how much fraudsters are willing to pay them to look the other way.
Most of us want to grow, but the growth process risks pain. That was one theme of the talk given by Atul Jain, CEO and founder of TEOCO, when he spoke at RAG London earlier this year.