Monthly Archives: October, 2017

Safaricom Mobile Money: Break Walls, Build Bridges

The Kenyan telco has granted developers access to an API for their M-PESA payments platform.

Customer Engagement in the UK Energy Market

The UK's Conservative government wants to impose price caps on energy tariffs, but the real problem is that customers do not choose to switch to the cheaper tariffs that already exist.

Vodafone UK Billing Complaints Return to Normal

It only took 11 consecutive quarters for Vodafone to progress from being the single worst mobile postpaid provider to being the joint worst mobile postpaid provider.

KPMG South Africa Wades into the Corruption Murk

This scandal shows how we rely on external auditors to identify misuse of funds by big businesses like telcos.

End to EU Roaming Begins New Era for International Fraud

The EU's roam like home policy may amplify the cost of telecoms fraud because of the impact of wholesale charges.

Safaricom Sets Example by Firing 52 Fraudsters

Finding fraud may be considered bad news, but it is good news that a leading African telco is leading the way by being so transparent.

Commsrisk Top Ten for September 2017

Did you miss a big story? Catch up with the rundown of the most popular Commsrisk articles during August.

SAP’s Takeover of Gigya Is More Important Than You Think

The USD350mn acquisition will let SAP tie identity to location to payments to the internet of things.

Awaiting the EU Directive on Copyright in the Digital Single Market

Academics question if proposed reforms will find the right balance between publishers, ISPs and internet aggregators.

Big and Small: Why Amdocs Fails to Spark Risk Management

Good risk managers learn by listening, so it helps to be close to their peers. Amdocs never listen, as shown by their risk priorities.

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