Mobile Money Interoperability: Simple, Yet Complex
Kenya is a leader in mobile money but its regulator has lost patience with telcos delaying the delivery of interoperability.
The Commsrisk Review of 2017
There was plenty of bad news in 2017. However, bad news for everyone else is good news for us, if we have the courage to find new ways to address growing problems and emerging risks.
Using Machine Learning to Identify ‘Never Pay’ Subscribers
Automation and plenty of data means the credit worthiness of individuals can be assessed before they become subscribers.
Telia Lithuania Merges Risk and Security with Customer Ops and Business Transformation
Is this a model for how to integrate risk management or just a way to lower costs?
Assuring the Revenues of Christmas
Assurance never rests, not even on Christmas Day! Neither does Commsrisk, so here is some fluff about Mariah Carey wanting a puppy whilst leaking lots of money.
Risk Management Is the Future of Internal Audit
In his final blog for the IIA, Norman Marks argues it is time to replace audit universes with risk universes.
Top Economist Slams US Telco Prices
A Nobel prizewinner castigates the prices levied by US telcos, but his diagnosis of the causes is contrary to basic facts about the market.
Call Replay: Spying or Fraud?
Carriers that replay part of a phone conversation are more likely to be engaging in cynical profiteering than espionage.
The Plagiarism Goes On
A widely-shared revenue assurance slide pack that infringes copyright was taken off the web, but is now back again.
German Telco Fined €66k for Billing Irish Customers It Did Not Have
Customers were double-billed when Yourtel asked them to switch providers but failed to inform the incumbent operator.