Would you fear a boss who asks what leads customers to complain?
May a child download a photo she found online, then add it to her school’s website? No, says the EU’s Court of Justice.
The Risk & Assurance Group (RAG) will honor important work which has been freely donated to fellow professionals.
UK telco TalkTalk has simplified systems since it was hacked in 2015. The extent of that work illustrates why the safest system is one which has been decommissioned.
The average American now gets 12 automated calls a month. Many are spam; some spread fraud. Other countries will face the same issue unless we find common industry solutions.
Telephony imposed a universal principle which will die as we transition to OTT. However, the numbering principle also serves other important goals, and will be difficult to replace.
The world has changed since the days when revenue assurance first began. Can we upgrade RA by following the example of other people who work with data and analytics?
A survey of 35,000 people in 13 countries showed a connection between piracy and income. However, the financial backers of the research have their own reasons to downplay piracy.
Mobile phones are a magnet for digital criminals. Telcos like Safaricom are showing how they strive to protect customers.
User data for the world’s sixth most popular website was compromised by hackers who intercepted SMS messages sent to employees.