Growing Beyond Revenue Assurance: The Rise of Business Assurance
Leakage cannot be the only measure of performance for a maturing revenue assurance function.
How to Fight Handset Theft, Fraud and Trafficking
Trustonic’s hardware-based security means devices can be remotely locked and unlocked, irrespective of which operator’s network they are connected to.
Incorrect Pricing Causes One-Third of Telco Charging Errors, Says Araxxe Test Results
Test call vendor Araxxe has shared data about 3,665 charging errors they found on behalf of 61 telcos over the last three years.
Ghanians Will Be Forced to Re-Register SIM Cards
Ghana’s Communications Minister blames telcos and agents for flaws in the current register of SIM cards.
T-Mobile US Data Breach Hits Million Prepay Customers
Though no financial data was compromised, there will be an increased risk of account takeovers.
Why We Need the Opposite of Fraud Awareness Week
Public awareness of fraud is what you seek if you are not able or willing to take more effective forms of action.
The Critical Role of Value Creation in Telecoms
Many industries are pursuing digital value creation, driven by eCommerce. Telcos need to walk the same path by better understanding data they already possess.
The Big Leakage Coverage Survey: 6 Minutes to Complete, 10 Days to the Deadline
Each telco responding to the survey will receive a personalised report, showing how they compare to the best, worst and average.
Disney Woes Reveal the Weak Side of OTT Players
Some customers could not connect to the new Disney+ video streaming service, whilst others found their accounts had been hacked already.
What Would You Do If Falsely Accused of Fraud?
Take a look at the slides for Joseph Nderitu’s powerful keynote lecture at RAG Johannesburg 2019 and ask yourself how you would respond to being the victim of a miscarriage of justice.