Many industries are pursuing digital value creation, driven by eCommerce. Telcos need to walk the same path by better understanding data they already possess.
Each telco responding to the survey will receive a personalised report, showing how they compare to the best, worst and average.
Some customers could not connect to the new Disney+ video streaming service, whilst others found their accounts had been hacked already.
Take a look at the slides for Joseph Nderitu’s powerful keynote lecture at RAG Johannesburg 2019 and ask yourself how you would respond to being the victim of a miscarriage of justice.
The ‘multimillion dollar’ order is said to cover analytics, network optimization, and revenue generation.
Data speeds were turned down for 3.5mn customers whose usage exceeded a threshold that was not advertised.
Securing networks is a top priority, with the result that Mobileum keeps being nominated for awards.
Do you want to benchmark your telco’s coverage of revenue and cost leaks? This survey from the Risk & Assurance Group is quick and powerful, which is why many telcos have completed it already.
Q2 results were in line with past quarters, but losses from new ventures are being covered by profits from established products.
Vendors are likely to position telecoms risk management and business assurance as subsets of ‘advanced anomaly detection’.