Leakage cannot be the only measure of performance for a maturing revenue assurance function.
Trustonic’s hardware-based security means devices can be remotely locked and unlocked, irrespective of which operator’s network they are connected to.
Test call vendor Araxxe has shared data about 3,665 charging errors they found on behalf of 61 telcos over the last three years.
Ghana’s Communications Minister blames telcos and agents for flaws in the current register of SIM cards.
Though no financial data was compromised, there will be an increased risk of account takeovers.
Public awareness of fraud is what you seek if you are not able or willing to take more effective forms of action.
Many industries are pursuing digital value creation, driven by eCommerce. Telcos need to walk the same path by better understanding data they already possess.
Each telco responding to the survey will receive a personalised report, showing how they compare to the best, worst and average.
Some customers could not connect to the new Disney+ video streaming service, whilst others found their accounts had been hacked already.
Take a look at the slides for Joseph Nderitu’s powerful keynote lecture at RAG Johannesburg 2019 and ask yourself how you would respond to being the victim of a miscarriage of justice.