US City Ends Public Use of Facial Recognition by Private Sector
Residents of Portland can demand $1,000 in damages for each day their new rights are violated. The impact will extend beyond Portland.
Data, Debt and Appreciating Loyal Customers
If you knew people who had enhanced profits by helping loyal customers to switch to the best tariff, would you not want to share their advice with the largest possible audience?
Wake Up Sleepy Customers to Revive Profits
Understanding more about a quietly profitable customer could lead them to generate even more profit for your business.
Wangiri Warnings in Poland and Paraguay
Based on past experience, it seems the telecoms sector prefers driving consumers away from their phones to driving fraudsters off their networks.
RAFM Collaboration: Who Do You Know and Who Do You Respect?
It is easier to talk about the idea of collaboration than to find good examples. So which RAFM collaborations would you recommend?
Commsrisk Top Ten for 2020
Lockdowns accelerated Commsrisk’s growth during 2020, but the most popular story of the year was a lesson about being careful when connecting with strangers online.
Great Start for RAG TV Season 3
RAG TV is reaching new levels of audience engagement. The third season began with an energetic debate about the key trends from last year.
New Phone, New Billing Confusion
It is possible that the Editor of Commsrisk suffers many more billing errors than other customers, but it is not likely. Our industry must live in the real world if it wants to improve.
Police Take Down the ‘Favorite’ VPN of Criminals
Safe-Inet advertised its ‘bulletproof’ virtual private network services on black hat forums.
The Commsrisk Review of 2020
Father Time forced us to learn many new tricks during a challenging year.