9 Telco Insiders Arrested for Bypass Fraud in Venezuela

Nine employees of Movilnet, a mobile operator owned by the Venezuelan state, have been arrested and accused with bypass fraud, per reports by VTV News (in Spanish). Venezuela’s Prosecutor General, Tarek William Saab (pictured) stated that the employees were running a ‘parallel’ telecoms service with special webpages, account top-ups, provisioning of new lines and reuse of blocked IMEIs.

The arrested employees, who mostly belong to middle management, are said to have used servers in Miami to avoid international termination fees by rerouting traffic to the numbers of Movilnet customers. It was also claimed that the alleged crimes could not have been committed without the knowledge of senior managers in Movilnet.

The arrested employees are:

  • Ángelo Navarro, General Manager of Optimization and Performance
  • Ronny Monrroy, Operational Support Manager
  • Roger Figueroa, Service, Support and Production Manager
  • Kelvin González, Operational Process Manager
  • Néstor Moreno, Support Coordinator of Prepaid Platform
  • José Luis Nieves, Director of Operational Support and Systems
  • Samarys Galicia, Executive of the PDVSA account on Movilnet
  • Ronald Ochoa, Customer Service Executive
  • José Carrillo, Customer Service Executive

Tarek William Saab appeared on television to speak about the alleged crimes. The tweet below includes a clip (in Spanish).

Eric Priezkalns
Eric Priezkalns
Eric is the Editor of Commsrisk. Look here for more about the history of Commsrisk and the role played by Eric.

Eric is also the Chief Executive of the Risk & Assurance Group (RAG), a global association of professionals working in risk management and business assurance for communications providers.

Previously Eric was Director of Risk Management for Qatar Telecom and he has worked with Cable & Wireless, T‑Mobile, Sky, Worldcom and other telcos. He was lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He is a qualified chartered accountant, with degrees in information systems, and in mathematics and philosophy.