WeDo Technologies, the market leader in the supply of telecoms business assurance software, has announced a new contract with NOS, the Portuguese multiplay provider. No price was disclosed. The press release can be found here.
Few details are provided in the press release, though this is partly due to the complicated back story to this deal. NOS was created by a 2013 merger between Optimus, a mobile CSP, and ZON Multimédia, a cable operator. Optimus already used WeDo software. However, ZON’s revenue assurance system was supplied by Subex, and its FMS was from cVidya. The new contract effectively sees two of WeDo’s rivals being displaced from the cable operations of NOS.
WeDo tends to benefit from Portuguese corporations keeping business within their family of interests, and this deal is no exception. Optimus was a subsidiary of Sonaecom, which continues to hold a significant stake in NOS. WeDo is also owned by the Sonae Group.
Ricardo Moreira of NOS said the following about the deal:
We needed a dynamic solution to help accelerate convergence across the full addressable market to create synergy between systems, while encouraging innovation, productivity and operational efficiency. Having had a successful relationship with WeDo since 2005 on the mobile side of our business, we were confident that they were the right partner for the wider company.
However, a more telling insight into WeDo’s influence can be found in Ricardo Moreira’s job title: Enterprise Business Assurance Manager. ‘Enterprise Business Assurance’ is a phrase formulated by WeDo to describe the umbrella of risk and assurance solutions they offer. This is the first time I have seen the phrase incorporated into the job title of a telco employee. It would doubtless suit WeDo if other telcos follow this precedent by consolidating revenue assurance, fraud management, and other operational risk management activities into a single business assurance department that covers the whole enterprise.
