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Blocking VoIP on Mobile

Is blocking VoIP over mobile a feasible business strategy? On the one hand, VoIP threatens to undermine the voice revenues of mobile networks, and they have legitimate business reasons to protect their investment. Hence why Vodafone blocks VoIP. On the other hand, there are plenty of businesses that would gain from opening up networks to VoIP, which is why Skype will use any pro-competition statute to try to force liberalisation. But the issue really comes down to whether customers care enough to want VoIP, and are willing to change to a network that supports services like Skype. Some will, some won’t. But assuming people who start to use VoIP never want to go back to a service without it, consumer pressure will eventually force networks to open up to be competitive. The only judgment call is the tipping point: when blocking VoIP to increase revenues is worth less than the loss of customers to rival networks.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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