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RA ‘Control Desk’ for Utilities

This is another post in the irregular series on revenue assurance outside of telecoms. The idea of reworking the practice of revenue assurance for energy and other utility businesses has been around for a while. However, the concept of the 'Revenue Assurance Control Desk' (RACD) from Kopac Consulting makes the intellectual heritage more explicit than ever before. The RACD borrows from both telecoms revenue assurance and the way manufacturers maintain statistical quality control using the control desk standard. Kopac intend to patent the RACD hybrid for use by utilities and retail energy providers. See here for the press release and how to obtain a free copy of their 82-page guide to RACD.

This is another post in the irregular series on revenue assurance outside of telecoms. The idea of reworking the practice of revenue assurance for energy and other utility businesses has been around for a while. However, the concept of the ‘Revenue Assurance Control Desk’ (RACD) from Kopac Consulting makes the intellectual heritage more explicit than ever before. The RACD borrows from both telecoms revenue assurance and the way manufacturers maintain statistical quality control using the control desk standard. Kopac intend to patent the RACD hybrid for use by utilities and retail energy providers. See here for the press release and how to obtain a free copy of their 82-page guide to RACD.

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

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