20.5k unique visitors in the last 3 days

The 10 Hottest Topics in RAFM (Abridged)

By Eric Priezkalns
General
This is the kind of list that people tend to argue about.

Today I am in New Zealand, talking to telcos and friends of the Pacific Islands Telecommunications Association (PITA) about the 10 hottest topics in revenue assurance and fraud management. You should really see the complete slide pack but maybe you just want the shortest possible version that skips all my scintillating commentary and supporting data. So here it is!

  1. OTT bypass
  2. Predictive analytics and use of social media data about customers
  3. The competitive landscape for RAFM vendors
  4. Tax audits and liabilities for fraud
  5. Mobile money
  6. Identities and biometrics
  7. Machine learning
  8. Education and professionalization
  9. The evolution towards enterprise risk management
  10. The convergence (or otherwise) between revenue assurance, fraud management and security
Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

Related Articles

PreviousNext

The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

Get Our Weekly Newsletter by Email

Articles copyright © the author, all else copyright © Revenue Protect Limited