20.5k unique visitors in the last 3 days

Ghana Still Has Two National RA Auditors?

Based on Ghana's example, we should question the motives of those who want national telecoms revenue assurance audits.

About a year ago, Ghana was embroiled in a lengthy public argument about which business should audit all of the telecoms revenues in the country. One part of government, the National Communications Authority (NCA) wanted to employ a business called Afriwave, whilst another part of government, the tax-collecting Ghana Revenue Authority (GRA) wanted to continue its contract with Subah Infosolutions. It seemed the NCA had prevailed when they signed their deal with Afriwave, who soon claimed that 300,000 simbox lines had been disconnected following the first few months of their work. The obvious implication was that the lines needed disconnecting because Subah had failed to identify them. Meanwhile, instead of terminating their contract early, the GRA was supposedly going to allow its contract with Subah to run its course. However, the news from Ghana is that the outgoing government recently decided to extend Subah’s contract.

The arrangement with Subah was supposedly approved by Finance Minister Seth Terkper (pictured above, left, with US Secretary of State John Kerry). This was stated in letters sent to telcos in December by the GRA’s Commissioner-General, George Blankson.

To clarify, Ghana’s government pays two different private businesses to do the same job of auditing all the revenues made by telcos in Ghana. It has been paying them both for over a year since two different government departments publicly argued about which was responsible for auditing those telco revenues. And after a year of using both firms, the outgoing government has decided to extend the contract of one of these firms, thus ensuring that both firms will continue to do the same work in future.

Some people think government intervention is essential for better, more efficient, more effective revenue assurance in the telecoms sector. They say the people running telcos cannot be trusted to secure their own revenues, or to give taxpayers what they deserve. Can you see why I disagree?

Eric Priezkalns
Eric Priezkalnshttp://revenueprotect.com

During his career, Eric has been a Director of Risk Management for a national telco, the Chief Executive of the Risk & Assurance Group, a Chief Marketing Officer for a software business, a consultant, a public speaker and the publisher of Commsrisk since its launch in 2006. Look here for more about the history of Commsrisk and the role played by Eric.

The comms providers that Eric has worked for include Qatar Telecom, Cable & Wireless, T‑Mobile, Sky and Worldcom. In addition to his proficiency at speaking about the current scamdemic, Eric is also a qualified chartered accountant and a subject matter expert in consumer protection, enterprise risk management, fraud prevention, data integrity and billing accuracy. Eric was the lead author of Revenue Assurance: Expert Opinions for Communications Providers, published by CRC Press. He can be reached through the contact form on this website.

Related Articles

The Commsrisk Global Fraud Dashboard


Our Global Fraud Dashboard uses AI-powered search to collate, update and visualize data about scams and other network abuses from around the world. New charts are added each month. See it here.

Get Our Weekly Newsletter by Email